Privacy Policy
Last Updated: October 15, 2025
This Privacy Policy describes how Eden of Dreams (“we,” “us,” or “our”), an interior design firm, collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us.
1. Information We Collect
We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”).
A. Information You Voluntarily Provide
You may provide us with Personal Information when you interact with us, such as:
- Contact Information: Name, email address, phone number, and physical address when you fill out contact forms, estimate calculators, or book a consultation.
- Project Information: Details about your interior design project, budget preferences, design style preferences, floor plans, and other specifications necessary to provide our services.
- Calculator/Tool Data: Information submitted through our exclusive design calculator or the interior design style generation tool, including preferred colors, textures, furniture styles, or images you upload for analysis.
- Communication Data: Content of any communications you send to us, such as emails or messages.
B. Automatically Collected Data (Usage Data)
When you access our website, we may automatically collect certain information:
- Log Data: Your IP address, browser type, operating system, pages viewed, time spent on pages, and referring URL.
- Tracking Data: Information about your interactions with the site, such as button clicks, form submissions, and how you use our interactive design tools (like the style generator).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To respond to your inquiries, schedule consultations, process your requests for estimates (via the calculator), and manage the design project lifecycle (Consultation, Onboarding, Inspection, Designing, Execution, Handover).
- Service Personalization & Improvement: To use the data collected from the interior design style generation tool to understand your preferences, refine our design recommendations, and improve the accuracy and functionality of the tool itself.
- Communication: To send you updates, service-related announcements, marketing materials (if you opt-in), and information about our promotions or new services.
- Analytics and Operations: To monitor website usage, analyze traffic, troubleshoot technical issues, and improve the user experience and layout of our site.
- Legal Compliance: To comply with legal obligations, protect our rights, and enforce our terms and conditions.
3. Sharing and Disclosure of Information
We do not sell your Personal Information. We may share or disclose your information in the following circumstances:
- Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services for us or on our behalf, such as payment processing, website hosting, analytics, and CRM services. These parties are contractually required to keep your information confidential and secure.
- Project Collaboration: If your design project requires coordination with external parties (e.g., contractors, architects, suppliers), we may share necessary project details to facilitate the work, but only with your consent or as required for the project.
- Legal Requirements: If required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Eden of Dreams, or act in urgent circumstances to protect the personal safety of users or the public.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
4. Data Security
We implement reasonable security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee its absolute security.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of the Personal Information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete Personal Information.
- Deletion: Request that we delete your Personal Information, subject to certain legal exceptions.
- Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in those emails.
To exercise any of these rights, please contact us using the details below.
6. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If we become aware that we have collected Personal Information from a child without parental consent, we will take steps to delete that information.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this policy indicates when the latest changes were made. We encourage you to review this policy periodically.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Eden of Dreams
Email: contact@edenofdreams.com
Address: Punawale, Pune, India